Complaints and warranty

Complaints

At The Vegan Saint, quality and service are of paramount importance. If something is not to your satisfaction or expectation, we always want to look into it to resolve it together.

You can send us an email at info@thevegansaint.nl or via our contact form.

We aim to contact you within 24 hours.

 

Guarantee:

• The Vegan Saint offers a freshness guarantee.
• We juice batches fresh and in small quantities.
• We guarantee that there are no added sugars, no preservatives, or shelf-life treatments.
• Our juices are bottled in glass bottles after production and kept cold. This ensures the delicious quality and full flavor.
• We guarantee that your order will be prepared, packaged, and delivered with care.
• Should something unexpectedly not meet expectations, please contact us via email to find a solution together.

Tracking your package

The Vegan Saint provides you with a tracking code in almost all cases, allowing you to see when the package is shipped and when it is expected to arrive at your home. If you do not receive a tracker, it means that The Vegan Saint delivers the package themselves. In that case, you will receive a call, message, or email from us.

For packages to Belgium and Germany, you will ALWAYS receive a shipping confirmation.

Should something happen that prevents its arrival, please contact us via the contact form on the website. We are here for you.